Why your feedback about our service is so important to us
Posted onThese days, it’s never been easier to read reviews of products or services before you ‘buy’. Indeed, recent research found that three in five consumers look at online reviews at least weekly, and a massive 93% say online reviews do impact their purchasing decisions.
Whether you’re buying a new laptop or choosing a financial planner, there are dedicated websites out there that can help you to make the right decision.
One of the leading sites in our profession is VouchedFor, and we’re thrilled to have recently been awarded another ‘Certificate of Excellence’ for the quality of our service.
Read on to find out more, and how you can help us to maintain our online reputation and encourage more clients to benefit from the excellent service you tell us you receive from Black Swan.
The ‘Trip Advisor for financial planners’
If you’re looking for a financial adviser or planner in the UK, VouchedFor is one of the most trusted and popular sources of information and reviews.
VouchedFor is built on three principles:
- It is a completely independent service that lets clients find, rate, and review financial advisers and planners
- VouchedFor verifies the identity of all reviewers, and never removes or edits bad reviews. What you see on the website are genuine reviews
- VouchedFor only lists financial advisers/planners who possess the appropriate authorisations and who pass extensive checks.
What this careful vetting procedure means, is that you can be sure you’re accessing good quality financial advice and reading genuine and honest reviews.
As a company, we’re proud to submit our service to reviews. First experiences with advisers at Black Swan are 100% positive and we currently possess a fantastic 4.7 out of 5 rating on VouchedFor from 113 reviews.
You can also see the profile for our specific planners, and read their reviews:
Thanks to their extremely positive client reviews, all four advisers have received the ‘Certificate of Excellence’ from VouchedFor, acknowledging their superb quality ratings from dozens of reviews.
How you can help us to showcase our service
What is particularly gratifying about our ratings on VouchedFor is that they come exclusively from clients.
Firstly, a huge ‘thank you’ to anyone who has already taken the time to review one of our advisers on VouchedFor.
Your reviews are exceptionally important to us. They enable us to showcase ourselves online and allow potential clients to read about the excellent service and advice that we routinely provide.
If you have not yet left a review for your Black Swan adviser, would you consider spending just a few minutes letting VouchedFor know what you think?
It is a simple and easy process, and it really helps potential clients to understand what they can expect when they trust Black Swan.
- Leave a review for Andrew Peters
- Leave a review for Steve Midgley
- Leave a review for Rob Young
- Leave a review for Jim Anderson
Already reviewed your Black Swan adviser? Here’s another easy and quick way to help us
One of the first places that people head to when searching for a financial planner is Google. With Google now showcasing businesses through reviews, we would really appreciate it if you could spend a moment or two leaving us a short Google review.
Again, it only takes a minute to leave a review, and it helps new clients to understand our service when they search for us on Google.
You can leave a Google review here.
Thanks very much for your assistance.
Get in touch
As you can see from our exceptional VouchedFor reviews, our clients rate our service and advice highly. If you’d like to find out more about how we can help you, please get in touch. Email enquiries@blackswanfp.co.uk or call 020 3828 8100.
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